Strategic Systems Advisory

Your operation isn't standard. Your systems shouldn't be either.

Run by design — not by heroics.

We work with leaders of ag operations — so you can run the business with confidence instead of holding it together.

40+
Years Inside System Rollouts
100+
Client Engagements
$0
Software We Sell
Nicole Grimm · Founder MIS-Fit
"We don't sell software. We sit on your side of the table."
MIS-Fit · Strategic Systems Advisory
Sound familiar?

You'll recognize this.

"Everything works — because you're watching it."
"The reports are done — I just don't trust them."
"We paid for the system and we still do half of it by hand."
"Nobody remembers why we do it that way."
"Ask Dave — he'll know."
"My dad ran this on instinct. I can't."

And underneath all of it: "I can't be gone a week without something slipping."

That's Mayhem. It never shows up on a report.
Owners & executives Operationally unique Family-owned, built across generations Not a fitQuick fixes, tool training, IT helpdesk.
The shift

You've outgrown how you used to run.

Some of it should change. Some of it is why you win.

Where most clients start

  • Invisible, undocumented operational systems
  • Disconnected tools
  • Manual workarounds
  • Leadership firefighting
  • Vendor dependency
  • Key knowledge in one person's head
  • Overwhelm

Where MIS-Fit clients end up

  • The work flows — without you babysitting it.
  • You can see the business: reports and KPIs you actually trust.
  • Everyone knows who owns what. Accountability without the chasing.
  • Structure that gives you control — and your team room to run.
  • Teamwork runs through the workflow, not through you.
  • Automation that takes work off people's plates.
  • Ownership that thrives — even the week you're gone.
Why fit matters

Commercial software assumes inventory sits still. In ag, it's alive, perishable or regulated — so fit has to be checked, not assumed.

Client results

What changes when systems fit.

Nicole Grimm, Ben, and Adam Karp at Cherokee Freight Lines tanker yard
Case Study · Freight & Logistics
Avoiding a Costly Misstep in Software Selection
Cherokee Freight Lines operates food-grade bulk transport — a compliance-intensive process with specialized dependencies almost no TMS handles well. CFL knew they needed systems expertise and chose MIS-Fit to ensure the right decisions from the start. We mapped their real operation, identified where standard tools fall short for food-grade bulk hauling, and held vendors to Cherokee's actual requirements. With that clarity in hand, Cherokee made the confident call to walk away from solutions that didn't fit — protecting their business from costly misalignment and building a clear picture of what the right technology actually looks like.
Protected
From Costly Misalignment
Mapped
Real Operation End-to-End
Built
Internal Clarity & Readiness
Cherokee Freight Lines · Stockton, CA
Freight & Logistics Systems Assessment + Advisory

Crashing systems, lost emails and phone calls drop, even with the help of a professional IT provider. We were losing trust with our customers and our team! MIS-Fit helped audit our current systems and hold our IT provider to a higher standard. Now that the systems run reliably MIS-Fit is taking us to the next level by improving the way we work.

Adam Karp
Vice President
Cherokee Freight Lines
Agriculture Implementations

We've been working with MIS-Fit since 2018. As a growing company we needed someone who could meet current needs and bring us to the next level. We appreciate their ability to hear our problems and work toward real solutions — year after year.

Alyson Van Groningen
Owner
River Oak Orchards
Manufacturing ERP Advisory

MIS-Fit has been an excellent advisor on our project. They tell us when we should turn left instead of right and advise when we're missing something. They understand all the nuances and have been a great asset throughout.

Jeanne Albright
Project Manager
Flory Industries
Consumer Products Strategy Services

When we first approached MIS-Fit for an IS Strategy Roadmap, we weren't sure where to start. The roadmap was a revelation — clear, actionable steps tailored to our unique needs. MIS-Fit made what seemed insurmountable feel manageable and exciting. We're now more confident than ever in our tech strategy.

AnhViet (Charlie) Nguyen, MBA
Chief Advocate
Chalk Wild
Trusted By
Cherokee Freight Lines
River Oak Orchards
Flory Industries
Chalk Wild
DynaTech Systems
JaniTek Cleaning Solutions
Monte Vista Farming Co.
Mid Valley Agricultural
Toastmasters International
Studio Joy
Nicole Grimm on-site at Cherokee Freight Lines yard in Stockton, CA
"I once rebuilt the operational system for a family-owned winery. I don't drink wine. It was never about the wine — it was about how the business ran. That's always the answer."— Nicole Grimm, Founder · MIS-Fit
How we work

We start with how your business actually runs.

Tools come last.

Diagnose

A clear, honest picture — what works, what's quietly costing you, what to change first.

Design

Leadership, workflow and technology pointed in the same direction.

Guide & Equip

Your team owns the systems that run the business.

If you can't run it without us, we didn't do our job.

Lead

You lead the business forward. We stay in your corner so the systems keep pace as it grows.

Thinking about AI?

Before you spend a dollar on AI tools, know if your operation is clear enough for them to work.

AI amplifies whatever it's pointed at. Clear process and data you trust — it compounds. Workarounds — it automates them.

Your Fit Check
Stability & ReliabilityStrong
Clarity & DecisionsAt risk
Adoption & BehaviorNeeds attention
Flow & ThroughputAt risk
Visibility & Data TrustStrong
Resilience & ChangeNeeds attention
Shows exactly where to focus first →
Services

Start where you are.

Start here

Confidence Diagnostic™

Feel the strain, but can't see where? See how the business actually runs, what it's costing you, and what to fix first.

Fixed scope · Application only
Apply
The roadmap

The Action Plan

Know what's wrong — but not what comes first? A sequenced plan with the business case built in.

Fixed scope · Follows the Diagnostic
Ask about it
Before you buy

Fit Finder™

Every vendor says they fit. Which one does? Choose your next system on evidence — with no vendor in the room.

Three levels · Fixed price
How it works
During the change Retainer

Systems Oversight

Your vendor runs their plan. Who runs yours? Independent oversight on your side of the table.

Scoped to the change · Independent
How it works
For the long run Retainer

Ongoing Systems Leadership

Who do you call when the next big decision lands? Senior judgment on call — so the next one isn't a guess.

Direction · Risk · Judgment
Ask about it

All engagements are scoped to fit. If your situation doesn't map cleanly to a stage above, start with a conversation.

Book a Fit Call
The Confidence Diagnostic™

You can feel the business straining. Do you know where?

No software to sellFixed scopeExecutive-ready findings

If we find nothing, you pay nothing.

If, at the delivery session, you tell us nothing we found is worth acting on, there's no fee.

Apply for the Diagnostic
Where we work

We've been on your floor. In your orchard. On your dock.

Agriculture systems advisory
Ag & Ag-AdjacentVineyards, orchards, dairies, wineries.
Food manufacturing systems advisory
Food & BeverageCompliance-heavy. Seasonal. Safety-critical.
Freight and logistics systems advisory
Freight & LogisticsFood-grade bulk transport, multi-site.
Outside ag?

Yes. The same work has held in healthcare, steel & distribution and technology. It was never about the industry — it's about how the business runs.

Leadership

Who you'll work with.

Nicole Grimm, Founder MIS-Fit
Founder

Nicole Grimm

Systems Strategist

"I'm not an ag consultant who learned the vocabulary. My husband and I farm. My in-laws and their family lines run thousands of acres. My neighbors run the supply store, the custom management outfit, the harvest crew. We process together. So when you tell me the season moved, I don't need you to explain what that costs."

20+ yrs systems leadershipFitSM ExpertALF Senior Fellow · Board DirectorInternational speakerToastmastersMIS degree
LinkedIn
Ben Rockey
Leadership

Ben Rockey

Director of Systems & Infrastructure

Twenty-five years inside technology implementations across complex organizations — which is why Ben can tell you where a plan will break before it does. That infrastructure depth now goes into the decision, not the build.

25+ yrs inside implementationsFitSM certifiedEnterprise architectureChange managementToastmasters
LinkedIn
Nicole and Ben at Cherokee Freight Lines

40+ years of go-lives between us. Not one of them went to plan.

Speaking

Nicole speaks to leadership rooms.

Systems thinking, operational clarity and technology decisions — for the boardroom, not the IT department.

Inquire about speaking
The podcast

Mayhem and MISfits

Seventeen episodes on running by design instead of heroics.

Listen
Questions

Questions we hear a lot.

How is this different from hiring an IT consultant or MSP?
IT consultants and MSPs keep systems running. We determine which systems to run — and whether they're aligned to how your business actually operates. We don't sell software. We don't manage your infrastructure. We map your operation and make sure technology decisions serve the business, not the other way around.

Two questions worth asking anyone who advises you on systems — including us. Who pays the advisor, and what happens to their revenue if the advice is "do nothing"? If that one person leaves, what remains?
We already have a system. Can you still help?
Almost always. Most of our engagements begin with a business that already has tools — they just aren't delivering what was promised. The issue is rarely the system itself. It's that nobody mapped the operation before the system was chosen — or the business has changed since, and the system hasn't caught up. We start there.
What does an engagement actually look like?
Most people start with a conversation — thirty minutes, no pitch, enough for both of us to tell whether there's something here. If there is, we start with the Confidence Diagnostic: structured, fixed in scope, and at the end you know how your business actually runs, what it's costing you, and what to do first. Everything after that is scoped to what the diagnostic found. If the answer is that you don't need us, we'll tell you that too. And if you'd rather look before you talk, the Fit Check is four minutes and free.
Do you work with businesses outside of agriculture and manufacturing?
Yes. Our proof is concentrated in agriculture, food manufacturing, logistics, and manufacturing — because that's where we've done the work. But the methodology works wherever operations are complex. I once rebuilt the operational system for a winery. I don't drink wine. It was never about the wine.
When is the right time to call us — before or after we've chosen a system?
It isn't really about the system. The right time is when you can feel the business straining and you're not sure where — whether or not anything is being bought. If a purchase is coming, call before you sign; afterward the most expensive decisions have already been made and you're negotiating with them instead of making them. Mid-implementation, call anyway. And if nobody's buying anything — you've simply grown past how you used to run, or one person is carrying too much of it — that's the same conversation. Most of our work has nothing to do with choosing software.
Someone on our team is going to fight this. What then?
Good. That person is usually the most valuable one in the room.

In a family business, the one who won't let you move the thing is rarely resisting change — they're protecting something real, and they're often the only person left who remembers why you do it that way. A vendor needs them converted. We need them interviewed. Those are opposite jobs, and only one of them finds out what actually makes the money.
Should we be investing in AI right now?
Maybe — but not first. AI amplifies how your business already runs. Pointed at clear processes and data you trust, it compounds. Pointed at workarounds, it automates them. Start by knowing what you'd be pointing it at: where the work actually happens, where your data lives, and which decisions it should support. We don't sell AI tools either, so the answer can honestly be “not yet.”
Ready to begin

Start with a conversation.

Not ready to book?

Send a note. Nicole reads every message and replies personally.

A real reply — never an automated sequence.

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Confidence through Systems.

Not sure where to start?
Book a Fit Call →